Pre-admission information (brochure and details of the website) and the opportunity to view the home are available to ensure residents and their families can make an informed choice. A home or hospital visit is then undertaken to provide a comprehensive pre-admission assessment. This is followed by a trial period at Prestbury Court to enable residents to adapt to their new environment.

With the help and co-operation of the resident and their family, the manager and her care team will assess, plan and evaluate the level of care needed for each resident and a care plan will be formulated The care plan will be monitored and adjusted regularly to ensure the right level of care is given at all times.

The care teams are trained to offer full personal, physical and emotional support without being intrusive. All our care team members are trained to NVQ Level 2 or 3 in care and are led by a registered manager.

Prestbury Court residents will be registered with the GPs at Bovey Tracey Health Centre and are supported by district nurses who visit us as required.

Our senior carers are trained in accordance with the ‘Boots monitored dosage system’ and are able to administer medicines as instructed by GPs.